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Connecting Your Card Reader and Device

  1. In the app, tap Card Reader in the bottom navigation.
  2. Select the name of the card reader that you want to use.
  3. You will see a confirmation message when the connection is complete or an error message if there is an issue.

All the card readers you are eligible to pair with your device should be displayed in the list. If you don't see the card reader you want to connect, contact Customer Support at 1-800-624-1373.

If you attempt to complete a transaction and are notified that the device could not connect to the card reader, ensure that card reader is turned on and both your device and the card reader are connected to the internet. Then, attempt the transaction again.

  1. With the card reader on, swipe down from the top of the screen.
  2. Tap Internet.
  3. Make sure the slider is all the way to the right to turn on Wi-Fi.
  4. Select your nework's name (SSID) from the list.
  5. Tap Done.
  6. Enter your network's password (available from your agency).
  7. Tap Connect.