Help Center
Agencies can use the Help Center to solve common issues.
Account, Sign In and Password
Your Account
Sign In
Your Password
Onboarding and Setup
Using the App
Approval
Correcting eMail or Username
Connecting Device and Card Reader
Connecting Card Reader to Device and Wi-Fi
Connection Issues
Eligible Card Readers
Payments, Refunds and History
Processing Payments
Cancling a Payment
Refunds
Incorrect Information
Payment History
Troubleshooting
Connect to Reader
Locating Transactions
Support and Contacts
App Help
Who to Contact