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Finding the right form to make my payment

It's best to contact the Federal agency directly to get the specific form name needed to properly submit your payment.

Have an issue logging in?

Customer service representatives at Pay.gov are unable to assist with login issues. Please seek help through one of these service providers.

ID.me

Please visit the ID.me Help Center for help with ID.me

Please visit the Login.gov Help Center for help with Login.gov

Questions about my loan, bill, or to update my account address

Only the Federal agency can answer questions regarding your bill, account balance, loan balance or updating your account address.

Here are some frequently contacted agencies:

Central Violation Bureau

(to obtain a location code or violation number)

800-827-2982 Press 0

Defense Finance & Accounting Service (DFAS)

Civilian Pay Debt Payment

800-729-3277

Defense Travel System (DTS)

888-435-7146

Military Service Deposit

800-729-3277

Out of Service Debt

866-912-6488

PECOS Medicare Application Help Desk

866-484-8049

Small Business Administration (SBA)

Call the SBA Loan Servicing Office listed on your 1201 notice or statement. You can also go to www.sba.gov/about-sba/organization/contact-sba for more information.

Treasury Fed Debt Call Center

888-826-3127

US Coast Guard Merchant Mariner

888-427-5662

US Coast Guard Vessel Documentation

800-799-8362

USDA National Finance Center

(to obtain your debtor number)

855-632-4468

Veterans Affairs (VA) Copay

866-400-1238

Status of my application or case

Only the Federal agency can answer questions regarding the status of your application or case.

Here are some frequently contacted agencies:

ESTA Visa Waiver Program

202-344-3710

https://help.cbp.gov/app/ask

IRS 1023EZ application - 501 (c) (3)

877-829-5500

USCIS Green Card or VISA

(case/receipt number required)

800-375-5283

www.uscis.gov

U.S. House of Representative Flag Order

(email only)

Creditcardflagrequest@mail.house.gov

Request a refund

Only the Federal agency receiving your payment can authorize a refund of a payment made using Pay.gov. Please contact the agency directly to request a refund.

* Please describe your issue: (Include any important information, such as: agency name, payment method, date, dollar amount, or Pay.gov Tracking ID)

We typically experience high email and call volume. We will respond to your inquiry as soon as we can. Thank you for your patience.

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